This article is for the Legacy version of Appointlet. Click here for the instructions on the most recent app version.
With certain Meeting Types you might want to manually verify that a booked time is going to work for you. Manual confirmation allows you to do this. When activated, your customers will be told that they are requesting a time and to await your final approval before considering the booking confirmed.
Here is a step-by-step guide on how to turn on manual confirmation for one or more of your Meeting Types.
Once you have checked this box, you will and your client will receive a series of emails walking you through the confirmation process.
Note: By enabling Manual Confirmation, payment collection will automatically be Disabled and you will need to bill clients externally. We recommend creating a Terms and Conditions Form Field to make clients aware that you will send them an invoice to collect payment. This requires clients to agree to your payment policy before completing a booking.
Here's what the email confirmations look like
Your client will receive this email first:
You will receive this confirm/decline email:
If you confirm the booking, you will be brought to this screen and prompted to write a short message to accompany the final email confirmation.
When you confirm the booking, your client will receive a second email that looks like this:
Declined meetings operate in the same way.