This article is for the Legacy version of Appointlet. Click here for the instructions on the most recent app version.
If your availability is not displaying correctly and you've already checked this article, you may have an all-day busy event in your email calendar.
All-day events can be easy to overlook. This article will show you where to check in Google and Office 365 to see if one exists. We'll also show you how to change it to "free" so that your booking page displays as desired.
How to check for an all-day busy event in Google
To get started, open your Google calendar and make sure you're looking at the weekly view. If an all-day event exists during the time that's currently blocked in Appointlet, you'll find it located at the top of the columns associated with each day.
In the image below, the orange box represents multiple all-day events:
To check if the event is marked as "busy", click into it and select the "edit" icon.
Next, change the event from "busy" to "free" as shown in the screenshot below:
Remember to hit "save" to keep your changes. Finally, you can preview your booking page to ensure that the availability is now displaying correctly!
How to check for an all-day busy event in Office 365
To get started, open your Office 365 calendar and make sure you're looking at the weekly view. If an all-day event exists during the time that's currently blocked in Appointlet, you'll find it located at the top of the columns associated with each day.
In the image below, the white box outlined in blue represents multiple all-day events. We've labeled this event "out of office", but it will named by whoever created it.
To check if the event is marked as "busy", click into it and select "edit".
Next, change the event from "busy" to "free" as shown in the screenshot below:
Remember to hit "save" to keep your changes. Finally, you can preview your booking page to ensure that the availability is now displaying correctly!