# Appointlet Help Center

> Help center for Appointlet

## Getting Started

- [Preview your scheduler to get more bookings](http://www.appointlet.help/en/articles/2609953-preview-your-scheduler-to-get-more-bookings.md): How to access the test feature and why it's valuable
- [Getting started](http://www.appointlet.help/en/articles/733747-getting-started.md): Setup your new Appointlet account
- [Connecting your Calendar \(Google or Office 365\)](http://www.appointlet.help/en/articles/1996189-connecting-your-calendar-google-or-office-365.md): How it works, connecting, setting booking and availability calendars
- [Update member availability](http://www.appointlet.help/en/articles/63231-update-member-availability.md): Edit your member schedule and configure each day to show the correct times
- [Create and Delete Meeting Types](http://www.appointlet.help/en/articles/2165382-create-and-delete-meeting-types.md): How to add and remove Services within your Organization
- [Set up your team in Appointlet](http://www.appointlet.help/en/articles/1996198-set-up-your-team-in-appointlet.md): Start accepting team bookings
- [Time Zones in Appointlet](http://www.appointlet.help/en/articles/63217-time-zones-in-appointlet.md): Configure your time zone and how it appears on the booking page \(Detect vs. Locked\)

## Calendar and Availability

- [Meeting length and Frequency](http://www.appointlet.help/en/articles/2959207-meeting-length-and-frequency.md): Meeting Duration vs Scheduled Frequency
- [Update your Availability Frequency](http://www.appointlet.help/en/articles/63235-update-your-availability-frequency.md): How often do you want to show start times within a given time frame?
- [Connect a member with an existing calendar](http://www.appointlet.help/en/articles/63226-connect-a-member-with-an-existing-calendar.md): Integrate your Gmail or Office 365 Calendar into Appointlet
- [Set up member availability by meeting type](http://www.appointlet.help/en/articles/63232-set-up-member-availability-by-meeting-type.md): Customize the work hours and services for your schedules
- [Create custom schedules that reflect your precise availability](http://www.appointlet.help/en/articles/434519-create-custom-schedules-that-reflect-your-precise-availability.md): Choose your meeting types with the option for limited time periods \(Valid From - Valid Until\)
- [Required notice for Booking, Cancellation, and Rescheduling](http://www.appointlet.help/en/articles/664724-required-notice-for-booking-cancellation-and-rescheduling.md): Customize the length of time required before or after client activity
- [Schedule time off to avoid being booked](http://www.appointlet.help/en/articles/63313-schedule-time-off-to-avoid-being-booked.md): Unavailable for a certain period of time? Set blocks of time to "busy" in Google or Office 365
- [Set up breaks between meetings](http://www.appointlet.help/en/articles/114751-set-up-breaks-between-meetings.md): Add a buffer before and after meetings
- [Supported calendars](http://www.appointlet.help/en/articles/114740-supported-calendars.md): Integration with Google Calendar and Office 365
- [Availability Calendars](http://www.appointlet.help/en/articles/63236-availability-calendars.md): Choose the calendars assigned to a member to prevent scheduling conflicts
- [Check your email calendar for all-day busy events](http://www.appointlet.help/en/articles/5146835-check-your-email-calendar-for-all-day-busy-events.md): Remove all-day busy events to correct your booking availability
- [Troubleshooting Office 365](http://www.appointlet.help/en/articles/2322855-troubleshooting-office-365.md): Having a hard time integrating Office 365? Try these simple solutions!
- [Availability is not displaying correctly](http://www.appointlet.help/en/articles/2160683-availability-is-not-displaying-correctly.md): Member's availability on the Booking Page is absent or incomplete
- [Prevent double bookings](http://www.appointlet.help/en/articles/114821-prevent-double-bookings.md): Are you receiving more than one booking in a single time slot for a single member?

## Team features & functionality

- [Users vs Members](http://www.appointlet.help/en/articles/3021270-users-vs-members.md): Understand the difference between the two options
- [Manage your team in a single Calendar account without Sharing](http://www.appointlet.help/en/articles/2571668-manage-your-team-in-a-single-calendar-account-without-sharing.md): Create a sub-calendar for each member of your team
- [Set up your team in Appointlet](http://www.appointlet.help/en/articles/1996324-set-up-your-team-in-appointlet.md): Start accepting team bookings
- [Booking Emails: Notify your team](http://www.appointlet.help/en/articles/638970-booking-emails-notify-your-team.md): Configure who sees new meetings and what they see
- [Invite your team to Appointlet](http://www.appointlet.help/en/articles/63222-invite-your-team-to-appointlet.md): So that they can setup their Member profile \(Calendar & Availability\)
- [Different Options for Booking Team Members](http://www.appointlet.help/en/articles/63305-different-options-for-booking-team-members.md): You can let customers decide, send a custom link, or use Round Robin \(Pooled Availability\)
- [Sharing Calendars in Google Calendar](http://www.appointlet.help/en/articles/2075335-sharing-calendars-in-google-calendar.md)
- [Sharing Calendars in Office 365](http://www.appointlet.help/en/articles/2075315-sharing-calendars-in-office-365.md): Using a single Office 365 email account to integrate multiple team members into Appointlet
- [New Team Members](http://www.appointlet.help/en/articles/63379-new-team-members.md): Instructions for connecting to your calendar and setting up availability

## Personalize your customer's experience

- [Customize the Words on Your Booking Page Headers](http://www.appointlet.help/en/articles/5142210-customize-the-words-on-your-booking-page-headers.md): Choose the Right Wording for Each Step of Your Scheduler
- [Customize your Booking Page Appearance](http://www.appointlet.help/en/articles/2924581-customize-your-booking-page-appearance.md): Upload company logo and images for members/services
- [Remove Appointlet branding and add your own](http://www.appointlet.help/en/articles/1996455-remove-appointlet-branding-and-add-your-own.md): How to upload your logo and deselect Appointlet branding
- [Form Fields: Collect information from customers when they book](http://www.appointlet.help/en/articles/63245-form-fields-collect-information-from-customers-when-they-book.md): Use form fields to gather data like phone numbers
- [Custom confirmation and reminder emails](http://www.appointlet.help/en/articles/679258-custom-confirmation-and-reminder-emails.md): Write custom messages for your customers using our automated messaging tool
- [Skip Form Fields: Pre-populate customer information when they book](http://www.appointlet.help/en/articles/63339-skip-form-fields-pre-populate-customer-information-when-they-book.md): Create custom links to a booking page and auto-fill forms with client data
- [Languages](http://www.appointlet.help/en/articles/63287-languages.md): Appointlet can translate site text from English, German, French, Spanish, Danish, Italian, Swedish, Dutch, Portuguese
- [Change your date and time format](http://www.appointlet.help/en/articles/63267-change-your-date-and-time-format.md): Choose 12 or 24 hour formats with MM-DD or DD-MM
- [Make meeting types private or public](http://www.appointlet.help/en/articles/63329-make-meeting-types-private-or-public.md): Hide or show your services on the booking page
- [Redirect customers to another website after booking](http://www.appointlet.help/en/articles/1996483-redirect-customers-to-another-website-after-booking.md): Drive people to a thank you page when they complete the booking process
- [Let a customer add people to their booking confirmation emails](http://www.appointlet.help/en/articles/639152-let-a-customer-add-people-to-their-booking-confirmation-emails.md): How to create a form field to "Also Notify" certain team members
- [Advanced: Redirect Variables](http://www.appointlet.help/en/articles/63288-advanced-redirect-variables.md): Pass information out from Appointlet to a target destination
- [Advanced: Redirect user based on the service or member booked](http://www.appointlet.help/en/articles/63294-advanced-redirect-user-based-on-the-service-or-member-booked.md): Basic and Advanced Instructions \(Bit.ly\)
- [Advanced: Skip the form fields screen](http://www.appointlet.help/en/articles/63341-advanced-skip-the-form-fields-screen.md): If you have already prepopulated fields, skip the screen with API or URL

## Sharing Your Booking Page

- [Appointlet's affiliate referral program \(Tapfiliate\)](http://www.appointlet.help/en/articles/4534499-appointlet-s-affiliate-referral-program-tapfiliate.md): Everything you need to know about clicks, conversions, and payment
- [Chrome Extension](http://www.appointlet.help/en/articles/3012217-chrome-extension.md): How to install and use the Chrome Extension
- [Public and Private settings for meeting types](http://www.appointlet.help/en/articles/1992328-public-and-private-settings-for-meeting-types.md): Link directly to a private meeting type
- [How to add your own Book Now Button](http://www.appointlet.help/en/articles/2712055-how-to-add-your-own-book-now-button.md): Using Google Photos to host a custom button
- [Share your Booking Page on a website](http://www.appointlet.help/en/articles/1996576-share-your-booking-page-on-a-website.md): Generate a Booking Page URL and link to it on your website
- [Share booking link in an email](http://www.appointlet.help/en/articles/1996566-share-booking-link-in-an-email.md): Attach the URL to text or an image
- [Share booking page with a customer](http://www.appointlet.help/en/articles/1996526-share-booking-page-with-a-customer.md): How to access and customize your booking page URL
- [Link directly to a meeting type and member](http://www.appointlet.help/en/articles/63262-link-directly-to-a-meeting-type-and-member.md): Generate a Custom Link \(URL\) for Sharing Your Booking Page
- [Advanced: Use your own button graphic for links](http://www.appointlet.help/en/articles/63277-advanced-use-your-own-button-graphic-for-links.md): HTML for Buttons, Images, and Plain Links
- [Squarespace: Add a booking page link](http://www.appointlet.help/en/articles/403357-squarespace-add-a-booking-page-link.md): Copy and paste your Appointlet URL into a Code Block
- [Mail.App: Add Appointlet to your signature](http://www.appointlet.help/en/articles/63275-mail-app-add-appointlet-to-your-signature.md): Using the Link and Scheduler tools
- [Wishpond: Connecting to Appointlet](http://www.appointlet.help/en/articles/63364-wishpond-connecting-to-appointlet.md): Allow leads to book their own appointments, demos and consultation calls
- [Unbounce: Connecting to Appointlet](http://www.appointlet.help/en/articles/63349-unbounce-connecting-to-appointlet.md): Allow leads to book their own appointments, demos and consultation calls
- [Leadpages: Connecting to Appointlet](http://www.appointlet.help/en/articles/63370-leadpages-connecting-to-appointlet.md): Allow leads to book their own appointments, demos and consultation calls
- [Leadfuze: Connecting to Appointlet](http://www.appointlet.help/en/articles/357787-leadfuze-connecting-to-appointlet.md): Creating form fields for sequence templates

## Email & Calendar Notifications

- [Connect your email address to Email Notifications](http://www.appointlet.help/en/articles/2004154-connect-your-email-address-to-email-notifications.md): Configure Appointlet to send automated confirmation and reminder emails from your address
- [Change email address](http://www.appointlet.help/en/articles/1885536-change-email-address.md): How to update your email in Account Settings

## Tips & Tricks

- [Capturing Network Events in Google Chrome](http://www.appointlet.help/en/articles/5398586-capturing-network-events-in-google-chrome.md): How to access and take screenshots of network events in your browser
- [Accessing your Tapfiliate Referral Link](http://www.appointlet.help/en/articles/3586695-accessing-your-tapfiliate-referral-link.md): Instructions on where to find your Appointlet affiliate URL
- [Schedule a time outside the member's existing availability](http://www.appointlet.help/en/articles/2947097-schedule-a-time-outside-the-member-s-existing-availability.md): Bypass the schedule and manually create a one-time booking
- [Troubleshoot Errors using Console Event Log Screenshots in Google Chrome](http://www.appointlet.help/en/articles/5380539-troubleshoot-errors-using-console-event-log-screenshots-in-google-chrome.md)
- [Form Fields - Let attendees upload a file](http://www.appointlet.help/en/articles/2343614-form-fields-let-attendees-upload-a-file.md): Do you need your client to upload a file when booking their appointment?
- [Form Fields: Terms and Conditions](http://www.appointlet.help/en/articles/2105458-form-fields-terms-and-conditions.md): Use a checkbox to ensure that users accept your Terms and Conditions
- [Lock bookings to a specific Time Zone](http://www.appointlet.help/en/articles/1996022-lock-bookings-to-a-specific-time-zone.md): Configure Time Zones so all attendees see the same times
- [Pooled Availability - Set up round robin booking for your team](http://www.appointlet.help/en/articles/1992412-pooled-availability-set-up-round-robin-booking-for-your-team.md): Match customers or prospects with any available member
- [Schedule time buffers to account for preparation, commute time, etc.](http://www.appointlet.help/en/articles/1995868-schedule-time-buffers-to-account-for-preparation-commute-time-etc.md): Add breaks before and after appointments
- [Use Zapier's SMS integration with Appointlet to follow up with your customers via text](http://www.appointlet.help/en/articles/1872421-use-zapier-s-sms-integration-with-appointlet-to-follow-up-with-your-customers-via-text.md): SMS: Send text messages to clients

## Managing & Tracking Bookings

- [Using the Booking Page Filter Tool](http://www.appointlet.help/en/articles/2908821-using-the-booking-page-filter-tool.md): Hide cancelled meetings, filter by member, meeting types, and more
- [Maximum Bookings Per Day](http://www.appointlet.help/en/articles/2589751-maximum-bookings-per-day.md): Use Scheduling Rules to limit your daily bookings
- [Reschedule or Cancel an appointment](http://www.appointlet.help/en/articles/63316-reschedule-or-cancel-an-appointment.md): Change the time or date on a booking or cancel it altogether
- [Manually confirmed meetings](http://www.appointlet.help/en/articles/63320-manually-confirmed-meetings.md): How to confirm or decline meetings from clients
- [Booking Dashboard: Change Date Range](http://www.appointlet.help/en/articles/1867309-booking-dashboard-change-date-range.md): Past and Future Meetings: Define the range of time shown on your booking page
- [Export Bookings](http://www.appointlet.help/en/articles/114767-export-bookings.md): Download your data as a .CSV \(Spreadsheet\) file
- [Advanced: Capture UTM Parameters](http://www.appointlet.help/en/articles/63284-advanced-capture-utm-parameters.md): Track the effectiveness of your marketing campaign
- [Advanced: Access UTM Parameters](http://www.appointlet.help/en/articles/63286-advanced-access-utm-parameters.md): Our options include .CSV download, redirect URLs, Zapier, and Webhooks
- [Advanced: Passing UTM Parameters](http://www.appointlet.help/en/articles/63282-advanced-passing-utm-parameters.md): Pass your UTM parameters from the booking link to the thank you page

## Integrations

- [Connecting your Cisco Webex Meetings account](http://www.appointlet.help/en/articles/3904439-connecting-your-cisco-webex-meetings-account.md): Instructions to set up web conferencing for your online meetings
- [Advanced: Passing custom values into Salesforce CRM](http://www.appointlet.help/en/articles/3567785-advanced-passing-custom-values-into-salesforce-crm.md): Expose new properties to your Zapier / Salesforce Actions
- [Test your Stripe Payment Integration](http://www.appointlet.help/en/articles/2949824-test-your-stripe-payment-integration.md): Make sure that payments are being collected accurately
- [How to set up a Zapier integration](http://www.appointlet.help/en/articles/2896481-how-to-set-up-a-zapier-integration.md): We'll review an SMS app integration to show how Zaps are created
- [Integrating your web conferencing software](http://www.appointlet.help/en/articles/424846-integrating-your-web-conferencing-software.md): Automatically generate conference links for each booking
- [Integrate with 700 apps using Zapier](http://www.appointlet.help/en/articles/114819-integrate-with-700-apps-using-zapier.md): Seamlessly integrate CRM, email campaign software, and more
- [Collect Payment from your Clients](http://www.appointlet.help/en/articles/114804-collect-payment-from-your-clients.md): We use Stripe for processing all of your online payments
- [Advanced: Webhooks](http://www.appointlet.help/en/articles/904834-advanced-webhooks.md): Sync your database with Appointlet \(JSON\)
- [GotoMeeting Integration](http://www.appointlet.help/en/articles/1316602-gotomeeting-integration.md): Automatically generate GoToMeeting conference links for each booking
- [JoinMe Integration](http://www.appointlet.help/en/articles/735388-joinme-integration.md): Automatically generate JoinMe conference links for each booking
- [Zoom Integration](http://www.appointlet.help/en/articles/735277-zoom-integration.md): Automatically generate Zoom conference links for each booking
- [Google Meet Integration](http://www.appointlet.help/en/articles/2004373-google-meet-integration.md): How to Connect your account to Google Meet
- [Provide a Static Web Conference Link to Attendees](http://www.appointlet.help/en/articles/2552068-provide-a-static-web-conference-link-to-attendees.md): Don't want a unique meeting URL generated for each client? Do this.

## Account Management & Billing

- [Appointlet pricing](http://www.appointlet.help/en/articles/1869836-appointlet-pricing.md): You pay $10 per month, per Member that can accept bookings
- [Change the number of bookable members](http://www.appointlet.help/en/articles/1871280-change-the-number-of-bookable-members.md): Update your billing settings based on current team size
- [Downloading invoices](http://www.appointlet.help/en/articles/63382-downloading-invoices.md): Find out how much you've paid and when your next billing date is
- [Add new organizations to an existing account](http://www.appointlet.help/en/articles/63220-add-new-organizations-to-an-existing-account.md): How to create and toggle between organizations
- [Update your billing information](http://www.appointlet.help/en/articles/63223-update-your-billing-information.md): Enter a new credit card with three simple steps
- [Update username and/or password](http://www.appointlet.help/en/articles/644636-update-username-and-or-password.md): Change your login credentials
- [Reset password on an existing account](http://www.appointlet.help/en/articles/1861494-reset-password-on-an-existing-account.md): Locked out of your account? Forgot or lost your password? We can help!

## Communicating Location

- [Replacing "Members" with Locations](http://www.appointlet.help/en/articles/2508137-replacing-members-with-locations.md): Need to book places rather than people?
- [Let customers specify a meeting location](http://www.appointlet.help/en/articles/2524972-let-customers-specify-a-meeting-location.md): Create a clickable link that opens the location in Google Maps
- [Share location with a client](http://www.appointlet.help/en/articles/422898-share-location-with-a-client.md): Specify where and how you will connect \(Video Conference, Phone, Skype, Physical Place\)

## Legal

- [Subprocessors](http://www.appointlet.help/en/articles/4374520-subprocessors.md): List of Appointlet subprocessors
- [GDPR and CCPA Compliance](http://www.appointlet.help/en/articles/1898110-gdpr-and-ccpa-compliance.md)
- [Security Measures](http://www.appointlet.help/en/articles/573379-security-measures.md)
- [Terms & Conditions](http://www.appointlet.help/en/articles/63295-terms-conditions.md)
- [Privacy Policy](http://www.appointlet.help/en/articles/63297-privacy-policy.md): Effective as of May 25, 2018