This article is for the Legacy version of Appointlet. Click here for the instructions on the most recent app version.

It's easy to get confused when thinking about the difference between a meeting's length and its frequency. What do we mean by those terms?

Meeting Type Duration

The meeting type duration is set on Meeting Types as shown below:

Under each meeting type name, you can see its length in minutes/hours. 

If you click through one of the meeting types, you'll find duration is located at the top, in the General section:

Meeting Frequency

To understand frequency, you'll need to look at a booking page:

The time picker here displays a member's availability. 

The meeting frequency on this example is set to 30 minutes, which is why most of the times progress 9:00 AM, 9:30 AM, 10:00 AM, etc. 

So where do these frequencies get defined? 

Inside a member profile

Inside the member profile, if you click on one of the time blocks in your schedule, this modal will pop up: 

As you can see, the frequency is set to 30 minutes. You can change this to another value by clicking the dropdown menu. 

Each member availability schedule can be assigned to a collection of meeting types (it's set to all by default). 

Demo: Booking 10 minute meeting with 30 minute frequency

Let's say that frequency is set to 30 minutes and someone books a 10 minute meeting. 

If the attendee books their 10 minute meeting at 12:00 PM, that time block disappears and the next time to show is 12:30 PM. 

In conclusion, the time frequency refers to how often times are shown on the time picker, whereas meeting length and buffers determine how much time the actual meetings consume. 

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