There are a few places where you might encounter difficulties with your Office 365 email calendar integration. We recommend trying the following steps: 

  1. Make sure that you are using a modern browser. Google Chrome and Firefox are both reliable options.
  2. The Office 365 Business Plan has an Admin-level concept called Integrated Apps that must be turned on. If you are not sure whether it is turned on and need help finding that setting, please read this help article at the Office website and follow their instructions. (note: Appointlet does not support Office 365 Personal)
  3. In some rare cases, users who are logged into Office.com in their browser need to log out and then refresh the Appointlet page.  

If you are still having issues connecting your Office 365 account, let us know and we'll see if there's anything else we can do to help!

Did this answer your question?